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Privacy Policy for Viking Industrial

At Viking Industrial, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect the following types of personal information:

  • Contact details: Name, email address, phone number, and mailing address.
  • Business information: Company name, position, and ABN.
  • Technical information: IP address, browser type, and cookies when you use our website.
  • Other information: Any details you provide through forms, surveys, or interactions with our team.

We collect personal information in the following ways:

  • Directly from you when you contact us, complete a form, or interact with us via phone, email, or our website.
  • Automatically through cookies and analytics tools when you browse our website.
  • From third parties, such as publicly available databases or business directories.

We use your information to:

  • Respond to inquiries and provide customer support.
  • Process orders, quotes, and service requests.
  • Improve our products, services, and website experience.
  • Send updates, promotional materials, or newsletters (only if you have opted in).
  • Comply with legal and regulatory obligations.

We do not sell or rent your personal information. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, marketing tools, or delivery partners) to support our operations.
  • Legal or regulatory authorities when required by law.
  • Other entities with your explicit consent.

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Understand user behaviour through analytics tools.
  • Tailor content and improve functionality.
  • You can manage or disable cookies through your browser settings.

We implement security measures to protect your personal data from unauthorised access, misuse, or disclosure. This includes:

  • Secure servers and data encryption.
  • Restricted access to personal information.
  • Regular monitoring and updating of security protocols.

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections if your information is inaccurate or incomplete. To exercise these rights, please contact us using the details below.

If you have opted into receiving marketing communications, you can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in our emails.
  • Contacting us directly to update your preferences.

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us. We will investigate your complaint and respond within a reasonable timeframe.

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent revisions.

Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact us:

Viking Industrial

11 Sudbury Street, Darra QLD 4076
Phone: 1300 365 721
Email: [email protected]

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